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 Welcome to Frampton Surgery

NEWS FEED

COVID-19 News:

Tues, 19/01/2021 - All patients aged 77 and over have been contacted to book appointments for covid vaccinations. We are awaiting confirmation of the next clinic dates. Once confirmed we will contact all patients aged 75 and above to offer appointments. We will also contact any health and social care workers. If you are a frontline health and social care worker please let us know so that we can add you to the list of patients to call. We will also try to contact any patients we were unsuccessful in speaking to previously to ensure that everyone is offered an appointment for the vaccine.

Tues, 05/01/2021 - The rollout of the Covid vaccinations has begun. All patients aged over 80 years are in the process of being contacted and offered appointments to receive the vaccination. Due to the size of the vaccination programme we are not able to do this at the surgery at the moment. Covid vaccination appointments will be held at Beeches Green Health Centre site. House bound patients that are unable to attend an appointment will be contacted by our colleagues from Gloucestershire Health and Care trust. Once further supply of vaccine delivery are confirmed further clinics will be arranged to offer to eligible patients as per government guidance. Please be patient with us and please be assured that we will contact you when you are eligible for the vaccination. We are working closely with our commissioners and other surgeries in the local area to ensure we get the vaccine administered to as many patients as possible.

Wed, 02/12/20 - Following the announcement that a covid vaccine has passed the regulatory tests there is a lot of work underway to get ready for the roll out of the vaccine. We are awaiting further information but when patients become eligible for the vaccine we will make contact to offer appointments.

Mon, 16/11/20

We are pleased to announce that we have made some changes to the surgery to make the building more covid secure. There is a screen at reception and the desk in the waiting room has been blocked off.

All prescriptions are to be collected from the main reception to protect patients from weather.

Mon, 02/11/20 - Following the Prime Minister's announcement of a full lockdown in England (starting on Thursday, 05/11/20), the practice wanted to assure patients that we remain open and able to see patients where appropriate. Please note that, in line with national guidelines, the practice will continue to operate a telephone triage service for urgent on-the-day issues, as well as offering pre-booked telephone appointments for routine matters. Where a clinician feels it is appropriate, a face-to-face appointment may also be offered.

Other News:

Telephone Access

Mon, 16/11/20 - we have created a telephone answering hub within the practice. This allows us to ensure that all calls are dealt with in a confidential environment and the team are dedicated to answering the phones.

Wed, 28/10/20 - Due to the continuing increased demand to access the practice by telephone, we are aware that at times it can be hard to get through. Please be assured that the lines are manned all day, and we have systems in place to create extra capacity at peak times. We are recruiting additional staff to help meet the increase winter demand. At times calls may be transferred to our sister practice, who are equipped to assist with most queries. We thank patients for their ongoing understanding on this issue.

Mon, 12/10/20 - We are aware that a number of patients have reported issues with getting through to practice by telephone. To simplify matters, we have merged all previous numbers to the single main telephone number (01452 740213). All previous numbers have been diverted, but you may wish to update your records for the future.

Flu Vaccinations

Tues, 19/01/2021 - We have held a number of flu clinics and booked all patients that were on the waiting list. We still have supplies of flu vaccine so if you are eligible and have not had the flu vaccination please contact the surgery and we will book you an appointment.

Tues, 01/12/20 - The practice is able to offer the flu vaccination to patients aged 50-64 years from 1 December. Letters have been sent out to eligible patients to call the surgery on 01452 740213 to book into one of the 2 flu clinics on either Thursday 10 December or Sunday 13 December. Our clinical team will also offer the vaccination to any eligible patient when they are in the surgery for appointments.

Tue, 06/10/20 - Seasonal Flu Vaccinations for overs 65s and those patients aged under 65 with a chronic condition are now available. Eligible patients should have received an invitation letter from the practice, but if you are unsure whether you are eligible or not, please call the practice to discuss.

We anticipate an expansion to the eligibility criteria to include those patients aged 50-64, but await national instruction on when this can commence. Please check back for updates on this issue.

(Site updated 19/01/2021)
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